Terms of service

These terms govern your use of the Trimline website and service. By using the service you agree to them on behalf of the company you represent.

1. The service

Trimline identifies your software subscriptions, tracks their renewal terms, and negotiates with vendors on your behalf. We act as your representative in those conversations. We have no authority to sign agreements, accept terms or make payments for you, and every final decision is yours.

2. Your responsibilities

You confirm that you’re authorized to connect the accounts you share with us and to have us contact your vendors. You’re responsible for reviewing and approving outgoing messages unless you’ve enabled autopilot for a vendor, and for reviewing any agreement before you sign it.

3. Fees

Our fee is 25% of the first-year savings on each contract we negotiate, calculated as described on our pricing page. We invoice once per contract after the new terms take effect, and payment is due within 30 days. If a negotiation produces no savings, there’s no fee.

4. Notice deadlines

We work hard to identify every renewal and notice deadline, but we can only work from the documents and access you provide. We’re not liable for a renewal that we weren’t given the information to find.

5. Confidentiality

We treat your contracts, pricing and vendor correspondence as confidential and use them only to provide the service, except for anonymized, aggregated benchmarks that cannot identify you.

6. Termination

Either side can end the service at any time with written notice. Fees remain payable for negotiations completed before termination, including contracts you sign within 60 days of termination based on offers we obtained.

7. Liability

To the extent permitted by law, our total liability under these terms is limited to the fees you paid us in the twelve months before the claim. Neither party is liable for indirect or consequential losses.

8. Changes

We may update these terms from time to time, and we’ll give active customers at least 30 days’ notice of material changes.

9. Contact

Questions about these terms? Email hello@trimline.tech.